March 24, 2025
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Discount up to 35% for first purchase only this month.
Your orders are shipped seamlessly between countries
You have the right to return your orders within 30 days.
Your payments are secure with our private security network.
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Here are some frequently asked questions from our customers — feel free to read through them for more information.
We sell used phones from Dubai, China, and the UK at both wholesale and retail prices. Our phones are safe, high-quality, and suitable for all kinds of use. They are clean and have been thoroughly inspected by our expert teams based in Dubai, the UK, and China to ensure top-notch performance.
Yes, our office is located in Tanzania, Dar es Salaam, Kariakoo — Masasi Street, Horizon Tower 1 building, first floor, room number D11. You're welcome to visit us — we are open every day.
At Widetech Solutions, we accept various payment methods to ensure a convenient and secure shopping experience for our customers. Currently, we only offer sales within Tanzania. The available payment options include:
Bank Transfers: Secure payments directly from your bank account to ours.
Cash on Delivery (COD): Pay in cash when your order arrives at your specified location.
Mobile Money Payments: Utilize mobile payment services like M-Pesa, Tigo Pesa, or Airtel Money for quick transactions.
Paybill Services: Make payments using paybill numbers through your mobile network provider.
All these methods are safe and reliable, ensuring your transactions are processed securely.
Yes, you can modify or cancel your order after placing it, but please contact us as soon as possible. Once the order has been processed or shipped, changes may not be possible. Feel free to reach out to our customer service for assistance.
Shipping times vary depending on your location. Generally, orders within Tanzania take 3-5 business days, while international shipments may take 7-14 business days. You will receive a tracking number once your order has been shipped for easier monitoring.
Currently, we only offer sales within Tanzania. We are working on expanding our services internationally in the future, so stay tuned for updates!
According to our return policy, you can return products within 30 days of receiving your order. To initiate a return, please contact our customer service team using the following details:
Phone: +255 768 447 565
Email: info@widetechtz.com
Please ensure that the product is in its original condition, with all packaging and necessary documents. After receiving and inspecting the item, we will inform you about your refund or exchange status.
100% Original product that covered warranty by the vendor.
You have the right to return your orders within 30 days.
Your orders are shipped seamlessly between countries
Your payments are secure with our private security network.
+255 768 447 565
